Wauwatosa Peer Support Training

Crisis Intervention is NOT psychotherapy; it is a specialized acute emergency mental health intervention requiring specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid.” Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, this course will prepare participants to understand various crisis intervention services for individuals and groups. Fundamentals of Critical Incident Stress Management (CISM) will be outlined, and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically crisis management briefing, defusing and Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

Program Highlights:

Psychological crisis and psychological crisis intervention

Resistance, resiliency, recovery continuum

Critical incident stress management

Evidence-based practice

Basic crisis communication techniques

Common psychological and behavioral crisis reactions

SAFER-Revised model

Relevant research findings

Large-group crisis interventions

Small-group crisis interventions

Adverse outcomes associated with crisis intervention

Critical Incident Stress Debriefing (CISD)

REGISTRATION INFORMATION:

Course Dates: October 20, 21, 22, 2025 (all days are required to receive certificates)

Course Time: 8:00am - 4:30pm

Questions can be directed to Kristen via phone or email at kristen@pffwcf.org or call 262-949-4346